Marsha Jones, a retired 83-year-old widow, entered her apartment.

  Charles, her robotic butler, spoke, "Good evening, ma'am. I … I …" and flopped over and sparked.

  "Oh, not again, Charles!"

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  Marsha contacted tech support:

  "Good evening Ms. Jones. I'm Sally-AI for Insta-Replace-For-All. How can I help you?"

  "Can that lovely young gentleman, William, return to fix Charles?"

  "I'm sorry, Ms. Jones, we no longer contract technicians since the buyout."

  "So, who's going to fix Charles?"

  "No one Ms. Jones, here at Insta-Replace-For-All, we've manufactured millions of robots. We'll send you a replacement butler, who will automatically discard the old one."